{
  "title": "龙虾供应链配送系统业务流程与用户故事导览",
  "url": "https://xia.shenliu.cc/xia-business-flow/",
  "updatedAt": "2026-04-30 18:04",
  "summary": {
    "businessFlowSteps": 8,
    "roleStories": 9,
    "acceptanceScenes": 8,
    "confirmedRules": 5
  },
  "flow": [
    {
      "id": "BF-01",
      "name": "门店下单",
      "description": "门店选择龙虾和配料，提交采购订单。",
      "roles": "门店下单员、门店管理员"
    },
    {
      "id": "BF-02",
      "name": "价格与运费计算",
      "description": "龙虾按前天已生效价成交；低于免运门槛时按距离计费。",
      "roles": "门店、运营商 A"
    },
    {
      "id": "BF-03",
      "name": "系统自动拆单",
      "description": "系统把订单拆成龙虾单和配料单，分配到对应履约方。",
      "roles": "运营商 A、供应商"
    },
    {
      "id": "BF-04",
      "name": "供应商接单供货",
      "description": "龙虾供应商按与 A 的供货价供货；配料供应商按自主标价供货。",
      "roles": "龙虾供应商、配料供应商"
    },
    {
      "id": "BF-05",
      "name": "配送调度",
      "description": "运营商/配送方根据门店地址规划配送并跟踪状态。",
      "roles": "运营商调度、配送人员"
    },
    {
      "id": "BF-06",
      "name": "门店签收",
      "description": "门店拍照签收，支持整单、部分、异常签收。",
      "roles": "门店下单员、门店管理员"
    },
    {
      "id": "BF-07",
      "name": "财务结算",
      "description": "门店预存款和账期结算；运营商与供应商结算差价/佣金。",
      "roles": "门店财务、运营商财务、供应商财务"
    },
    {
      "id": "BF-08",
      "name": "业务员提成",
      "description": "业务员绑定门店，按首笔实收回款月份起算阶梯提成。",
      "roles": "业务员、运营商财务"
    }
  ],
  "stories": [
    {
      "role": "门店管理员",
      "story": "我想维护门店地址、人员权限和财务状态，以便门店下单、签收、对账都能按权限执行。",
      "systemSupport": "门店资料、地图地址、角色权限、签收记录、财务记录。",
      "customerConfirm": "确认门店内部下单员/财务员/管理员的权限边界。"
    },
    {
      "role": "门店下单员",
      "story": "我想一次选择龙虾和配料并提交订单，以便系统自动拆分给不同供应商。",
      "systemSupport": "商品选择、今日下单价格、订单重量、运费、订单状态。",
      "customerConfirm": "确认下单时是否允许修改数量、备注和期望配送时间。"
    },
    {
      "role": "门店财务员",
      "story": "我想查看预存款、消费、账期和逾期提醒，以便及时完成付款和对账。",
      "systemSupport": "预存款余额、消费流水、应付账单、逾期预警。",
      "customerConfirm": "确认默认次日结或 N 日结的实际账期规则。"
    },
    {
      "role": "运营商 A",
      "story": "我想统一查看订单、拆单、供应商、配送、财务和规则配置，以便统筹平台运营。",
      "systemSupport": "订单分单、供应商管理、运费规则、佣金比例、提成规则、财务结算。",
      "customerConfirm": "确认运营商是否需要人工改派供应商和配送线路。"
    },
    {
      "role": "龙虾供应商",
      "story": "我想只查看与运营商 A 之间的供货单和结算价，以便按供货价和 A 对账。",
      "systemSupport": "龙虾供货单、供货价、应收款、结算记录。",
      "customerConfirm": "确认龙虾供应商不直接面对门店定价。"
    },
    {
      "role": "配料供应商",
      "story": "我想自主维护配料售价并查看订单，以便供货后按扣佣后金额结算。",
      "systemSupport": "配料商品、售价、订单、佣金、到账金额。",
      "customerConfirm": "确认配料供应商是否直接送货到 A 或门店。"
    },
    {
      "role": "配送/调度人员",
      "story": "我想根据门店地图地址规划路线并跟踪签收，以便减少配送错误和漏单。",
      "systemSupport": "地图地址、路线、配送状态、签收凭证、异常签收。",
      "customerConfirm": "确认是否需要接入第三方地图路线规划。"
    },
    {
      "role": "业务员",
      "story": "我想查看我拓展的门店和提成月份，以便知道每月应得提成。",
      "systemSupport": "门店绑定、首笔实收回款月份、阶梯比例、提成明细。",
      "customerConfirm": "确认提成是否按实收金额而不是下单金额计算。"
    },
    {
      "role": "系统管理员",
      "story": "我想配置价格、佣金、提成、账期、运费、权限和基础数据，以便平台规则可控。",
      "systemSupport": "规则配置、权限、基础数据、消息提醒、导出。",
      "customerConfirm": "确认哪些规则一期必须后台可配置。"
    }
  ],
  "scenes": [
    {
      "id": "S-01",
      "name": "门店一次性下龙虾和配料订单",
      "focus": "客户重点看系统是否能把采购动作合并，但履约和结算拆开。"
    },
    {
      "id": "S-02",
      "name": "龙虾价格按前天价格成交",
      "focus": "已确认：今日录入报价对应后天，今日下单取前天已生效价。"
    },
    {
      "id": "S-03",
      "name": "配料供应商自主定价",
      "focus": "客户重点看配料供应商价格和平台抽佣是否分开。"
    },
    {
      "id": "S-04",
      "name": "自动拆分龙虾单和配料单",
      "focus": "客户重点看订单提交后是否按商品归属自动分配。"
    },
    {
      "id": "S-05",
      "name": "运费按龙虾重量和距离计算",
      "focus": "已确认：免运门槛只按龙虾重量，配料不计入。"
    },
    {
      "id": "S-06",
      "name": "拍照签收和异常签收",
      "focus": "已确认：支持整单签、部分签收、异常签收。"
    },
    {
      "id": "S-07",
      "name": "门店预存款、账期和逾期提醒",
      "focus": "客户重点看门店财务是否能独立操作和查询。"
    },
    {
      "id": "S-08",
      "name": "业务员阶梯提成",
      "focus": "已确认：以门店首笔实收回款当月作为第一个月。"
    }
  ],
  "confirmedRules": [
    {
      "name": "龙虾成交价",
      "rule": "今日录入报价对应后天；门店今日下单取前天已生效价格。"
    },
    {
      "name": "运费重量口径",
      "rule": "免运门槛只按龙虾重量计算，配料不计入。"
    },
    {
      "name": "签收粒度",
      "rule": "支持整单签收、部分签收和异常签收。"
    },
    {
      "name": "提成起算",
      "rule": "以门店首笔实收回款的当月为第一个月。"
    },
    {
      "name": "一期端口范围",
      "rule": "一期同步做供应商 Web 管理端。"
    }
  ],
  "links": [
    {
      "name": "项目进度看板",
      "url": "https://xia.shenliu.cc/xia-board/",
      "description": "看项目整体进展和当前入口。"
    },
    {
      "name": "管理后台",
      "url": "https://xia.shenliu.cc/xia-admin/",
      "description": "账号：admin / 密码：123456。"
    },
    {
      "name": "供应商端",
      "url": "https://xia.shenliu.cc/xia-supplier/",
      "description": "查看供应商 Web 管理端预览。"
    },
    {
      "name": "用户故事验收包",
      "url": "https://xia.shenliu.cc/xia-acceptance-user-stories/",
      "description": "更偏测试人员使用的验收材料。"
    },
    {
      "name": "公网冒烟报告",
      "url": "https://xia.shenliu.cc/xia-public-smoke/",
      "description": "技术/测试确认公网页面和接口可访问。"
    }
  ],
  "boundary": [
    "本页面用于客户理解业务流程和用户故事，不代表所有功能已经生产上线。",
    "页面中的“已确认”是需求口径确认，不代表真实生产数据、真实客户签收或真实财务结算已经发生。",
    "客户验收应以可操作页面、演示数据、验收清单和双方确认记录为准。"
  ]
}