{
  "module": "customer-go-live-standby",
  "marker": "customerGoLiveStandby",
  "generatedAt": "2026-04-28 18:10",
  "title": "龙虾供应链配送系统客户上线值班联络包",
  "decision": {
    "code": "STANDBY_GAPS",
    "label": "值班联络：仍有缺口",
    "level": "blocked",
    "note": "本页面用于真实上线前发到客户/项目群，明确值班角色、升级顺序、监控入口和回滚联络路径。"
  },
  "summary": {
    "windowDecision": "WINDOW_HOLD",
    "monitorStatus": "PASS",
    "contactCount": 6,
    "actionDone": 2,
    "actionTotal": 8
  },
  "contacts": [
    {"code":"STB-001","role":"客户负责人","owner":"待客户填写","channel":"微信群 / 电话","duty":"确认业务窗口、停发通知、升级最终拍板。","status":"待窗口重排"},
    {"code":"STB-002","role":"实施 / 项目负责人","owner":"项目经理值班","channel":"微信群 / 电话 / 会议桥","duty":"串联客户、开发、运维与现场沟通，负责统一播报。","status":"待到位"},
    {"code":"STB-003","role":"开发负责人","owner":"开发主值班","channel":"微信群 / 电话 / 远程桌面","duty":"守护核心接口、日志、紧急修复与快速回滚判断。","status":"待就绪"},
    {"code":"STB-004","role":"运维负责人","owner":"运维主值班","channel":"微信群 / 电话 / SSH","duty":"监控告警、NEXUS relay、Nginx、备份恢复与服务器操作。","status":"待值班"},
    {"code":"STB-005","role":"测试负责人","owner":"测试主值班","channel":"微信群 / 电话","duty":"跟踪关键链路验证、异常复现与回执收集。","status":"待到位"},
    {"code":"STB-006","role":"业务运营支持","owner":"运营支持值班","channel":"微信群 / 电话","duty":"跟踪门店、供应商、配送反馈并记录业务影响面。","status":"待联动"}
  ],
  "escalationSteps": [
    {"code":"STB-ESC-001","title":"先在值班群同步异常摘要","detail":"同步异常时间、受影响链路、当前页面/接口、是否影响门店下单、配送、签收、账单。","target":"客户负责人 / 项目负责人 / 开发 / 运维 / 测试"},
    {"code":"STB-ESC-002","title":"5 分钟内判断是否进入回滚","detail":"若下单、分单、配送、签收、账单、relay、API health 任一核心链路异常，立即升级到回滚判断。","target":"开发负责人 / 运维负责人 / 客户负责人"},
    {"code":"STB-ESC-003","title":"确认回滚或继续观察","detail":"由客户负责人最终拍板，项目负责人负责统一播报并记录结论。","target":"客户负责人 / 项目负责人"},
    {"code":"STB-ESC-004","title":"异常关闭后回收证据","detail":"收集监控截图、接口返回、恢复时间、影响范围和后续动作，沉淀到纪要或行动清单。","target":"测试负责人 / 项目负责人 / 运维负责人"}
  ],
  "checkpoints": [
    {"code":"STB-CHECK-001","title":"执行窗口结论","current":"WINDOW_HOLD","status":"BLOCKED","url":"https://xia.shenliu.cc/xia-customer-go-live-window/"},
    {"code":"STB-CHECK-002","title":"监控演练状态","current":"PASS","status":"PASS","url":"https://xia.shenliu.cc/xia-monitor/"},
    {"code":"STB-CHECK-003","title":"行动清单完成度","current":"2/8","status":"WARNING","url":"https://xia.shenliu.cc/xia-action-list/"}
  ],
  "liveEntrances": [
    {"label":"客户上线值班联络包","url":"https://xia.shenliu.cc/xia-customer-go-live-standby/","purpose":"值班角色、升级顺序和联络说明"},
    {"label":"客户上线执行窗口包","url":"https://xia.shenliu.cc/xia-customer-go-live-window/","purpose":"最后一次执行窗口确认"},
    {"label":"监控告警演练","url":"https://xia.shenliu.cc/xia-monitor/","purpose":"确认公网、API、relay 和恢复步骤"},
    {"label":"上线阻断门禁","url":"https://xia.shenliu.cc/xia-go-live-gate/","purpose":"确认当前是否仍有 NO_GO 阻断"},
    {"label":"生产化行动清单","url":"https://xia.shenliu.cc/xia-action-list/","purpose":"核对剩余待办与责任方"}
  ],
  "acceptanceMarkers": ["STB-001","STB-002","STB-003","STB-004","STB-005","STB-006"],
  "blockers": ["执行窗口当前仍为暂不打开"],
  "warnings": ["行动清单尚未全部完成：2/8"]
}